Privacy Policy

Our Commitment to Privacy

At Neural Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide:

• Name, email address, company name, and phone number when you contact us
• Project details and requirements when you request a consultation
• Email address when you subscribe to our newsletter
• Any other information you choose to provide

Information Collected Automatically:

• IP address, browser type, and device information
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you newsletters and marketing communications (with your consent)
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information
• Secure hosting and infrastructure

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website (e.g., email service, analytics)
• Professional advisors (lawyers, accountants) when necessary
• Law enforcement when required by law

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how you use our site (Google Analytics)
• Marketing Cookies: Used to deliver relevant ads (with your consent)

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information
• Request data portability

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

GDPR Compliance

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

CCPA Compliance

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your rights